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Who we are
Our website address is: https://www.texantool.com
What personal data do we collect and why do we collect it?
Comments
When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
Contact forms
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
How do we protect your data?
What data breach procedures do we have in place?
What third parties do we receive data from?
What automated decision-making and/or profiling do we do with user data?
Industry regulatory disclosure requirements?
Shipping
We offer Free Shipping on ANY order within the United States. International destinations normally do not qualify for our free shipping offer (but it doesn’t hurt to ask!). We typically ship via USPS or UPS.
Note: The order total must be over $40.00 to qualify for free shipping when Rewards Points or Coupons are applied.
Rush Processing
texantool.com offers Rush Processing on all orders for a small additional fee. If selected, all orders placed before 12PM PST will ship out on the same business day. If your order is placed after 12PM PST, and the Rush Processing option is selected, it will ship out on the following business day.
Note: texantool.com will put forth its best efforts, however, we cannot guarantee that your order will ship the same business day. If we fail to ship your order on the same business day, we will refund the Rush Processing fee. If the billing and shipping address are different, verification may be required.
One-Day and Two-Day Shipping
If you select One-Day Shipping or Two-Day Shipping for an order you place with texantool.com and your order is placed before 11:59 AM PST, your order will ship the same day. Orders placed after 11:59 AM PST will ship the next business day.
Please also keep in mind that there is no weekend pickup or delivery for One-Day or Two-Day Shipping. When you select One-Day Shipping, the item will usually ship within the same day (if received before 11:59 AM PST) and arrive on the following business day.
Signature Confirmation
We ship all orders under $250.00 without Signature Guarantee Service (Signature NOT Required upon Delivery). At checkout, you will have the opportunity to add Signature Guarantee Service for your order; however, by failing to do so, the customer assumes the risk of non-receipt if the shipping carrier can establish that the order was delivered to the shipping address.
We ship all orders over $250.00 with Signature Guarantee Service (Signature Required upon Delivery). At checkout, you will have the opportunity to remove Signature Guarantee Service for your order; however, by doing so, the customer assumes the risk of non-receipt of the shipping carrier can establish that the order was delivered to the shipping address.
Discreet Billing & Shipping
To ensure your privacy, we ship all packages in a plain box with absolutely no product labels of any kind. The name that appears on your Billing Statement will be “Texantool” and will not reference any particular product.
Note: Couriers (FedEx, UPS) do not deliver to P.O. Boxes. A physical address is required for courier shipments. All orders shipping to P.O. Boxes will be sent U.S. Mail. In addition, please note that Domestic & International rates subject to change without notice.
Sold Out Items
Some products on our website are labeled “Sold Out”, which means we currently do not have them in stock. However, these items can still be purchased and will ship out once we receive more (please refer to the “ETA” date on the product page).
Note: The ETA is subject to change.
Before placing an order through our store, we recommend carefully researching the product you intend to purchase. Any return/exchange must be unused and in brand new condition. If you would like any additional information about a product before making a purchase, please contact us; we have a team of friendly, experienced, and very knowledgeable Service Representatives standing by who are happy to help you find the perfect vaporizer.
Our return policy is listed below; please read thoroughly, and contact us if you have any questions.
Any/all items purchased from Texantool and/or any of its affiliates must meet the following requirements to be eligible for a refund or exchange:
Texantool reserves the right to deny any return or exchange and may request additional information as a condition of a return or exchange.
You must have an authorized RA number for all returns or exchanges. This will ensure the proper processing of your item(s). We are not responsible for items sent to us without an RA number. The RA number must be written on all sides of the packaging that the returned item is being shipped in. If you have any further questions, please contact us by phone at (000) 000-0000 or via e-mail.
Buyers are responsible for all shipping costs associated with the return process. We strongly recommend you insure your package(s) and/or purchase delivery confirmation, as we are not liable for items that are lost or damaged while in transit. Non-standard shipping services purchased by the buyer in relation to the original purchase, including upgraded shipping, are the sole responsibility of the buyer and are non-refundable. You may expect your refund or exchange to process within two (2) weeks of the delivery date to us, assuming the above conditions are met; this includes credit card and money order refunds and exchanges shipped out. This return policy is only available to customers of the United States and/or Canada. For other countries outside of North America, please see our Foreign Country Return Policy.
Products are not eligible for return or exchange after thirty (30) days.
No Foreign Orders at this time.
Texan Tool reserves the right to amend this Return Policy at any time by posting the amended terms on this page. As well, Texan Tool and its affiliates reserve the right to refuse a return for any reason.
1. Terms
By accessing the website at https://www.texantool.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
1. Permission is granted to temporarily download one copy of the materials (information or software) on Texan Tool’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
i.modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on Texan Tool’s website;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or “mirror” the materials on any other server.
2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Texan Tool at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
1. The materials on Texan Tool’s website are provided on an ‘as is’ basis. Texan Tool makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
2. Further, Texan Tool does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Texan Tool or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Texan Tool’s website, even if Texan Tool or a Texan Tool authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on Texan Tool’s website could include technical, typographical, or photographic errors. Texan Tool does not warrant that any of the materials on its website are accurate, complete or current. Texan Tool may make changes to the materials contained on its website at any time without notice. However Texan Tool does not make any commitment to update the materials.
6. Links
Texan Tool has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Texan Tool of the site. Use of any such linked website is at the user’s own risk.
7. Modifications
Texan Tool may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Texas and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.